Overview

Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.

Trips Protected
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SINCE 2013
78,412
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AVG. MONTH
555
Total Reviews
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SINCE 2013
1,448
Detailed Rating
Customer Service Before Trip
4.21/5
Customer Service During Trip
3.45/5
Customer Service During Claim
3.35/5

See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.09 (1,448 reviews)

Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.

  • 5
    814
  • 4
    285
  • 3
    169
  • 2
    73
  • 1
    107
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  • Aegis policy: Go Ready Trip Cancellation

    Was clear in policy that the only way we could file a claim, even as a named storm (named after we bought) is far harder do use when you travel do when you travel by car. Spent 48 hours inside the hotel as 29-30mph and sideways rain put a huge damper on the weekend

    Jennifer from PA
    Review Received: October 10, 2022
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    0 out of 1 people found this review helpful
    Response from Aegis

    We’re sorry the insured was dissatisfied with her coverage. They purchased our least expensive, Trip Cancellation Only plan & unfortunately did not elect to add the Cancel For Any Reason or Trip Interruption upgrades. They called 2 days prior to their departure date & 1 month after purchasing the policy asking to add Cancel For Any Reason which naturally is not available at that point. Without Trip Interruption coverage, benefits essentially end once the trip begins thus precluding coverage for things that happen at places like one’s hotel.

    Aegis policy: Go Ready Pandemic Plus

    As soon as we returned from our trip, i needed to create a claim for trip interruption. So far the experience I’ve had with the representatives has been positive and have helped with the process. Hopefully, it will continue to move forward in a positive light .

    Josephine from NJ
    Review Received: October 9, 2022
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    0 out of 2 people found this review helpful
    Aegis policy: Go Ready Choice

    I called in to secure my policy. Agent extremely helpful.

    Karen from NY
    Review Received: October 7, 2022
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    1 out of 2 people found this review helpful
    Aegis policy: Go Ready Choice

    It was very easy to purchase and the terms were easy to understand. Once our trip was affected by Ian, it was easy to get answers about coverage as well.

    Loren from MI
    Review Received: October 7, 2022
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    0 out of 1 people found this review helpful
    Aegis policy: Go Ready Choice

    I had lost luggage missed connection with an unplanned overnight stay before being rescheduled onto a later flight

    Jennifer from CA
    Review Received: October 7, 2022
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    0 out of 4 people found this review helpful
    Aegis policy: Go Ready Choice

    please refer me to claim form, information...

    Nels from WI
    Review Received: October 6, 2022
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    0 out of 2 people found this review helpful
    Aegis policy: Go Ready Choice

    You were cheapest. Since we're filing no claim we have no way to rate you on actually responding to a claim.

    Richard from CO
    Review Received: October 4, 2022
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    0 out of 2 people found this review helpful
    Aegis policy: Go Ready Pandemic Plus

    Claim was filed September 20. Waiting to hear back?

    Michael from MO
    Review Received: October 3, 2022
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    4 out of 5 people found this review helpful
    Aegis policy: Go Ready Choice

    Very good policy easily purchased. Peace of mind. Happily did not need it.

    Joanne from CA
    Review Received: October 2, 2022
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    0 out of 1 people found this review helpful
    Aegis policy: Go Ready Pandemic Plus

    Willing to work with us on a previously delayed trip.

    Talmage from KY
    Review Received: October 1, 2022
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    0 out of 1 people found this review helpful

Last updated: June 29, 2026