Aegis Travel Insurance Reviews

Thank you for your feedback! We’re glad to hear that purchasing your policy and adjusting your trip coverage was easy. We strive to make the process as simple and convenient as possible for our clients. We hope you had an amazing trip!

We apologize for not meeting your expectations regarding your claim adjudication. After a prompt review, we identified the issue and were able to quickly resolve it.

You were previously notified of the missing documentation, and once it was received, your case was expedited for adjudication. Please monitor your email over the next few days, where you will be able to select your preferred method of payment.

In the meantime, if you have any questions or need further assistance, please feel free to contact our Customer Service team at (800) 498-9540 (toll free) or email us at Service@GoReadyInsurance.com. Both contact options are also listed on your Summary of Benefits.

Thank you for your patience, and we appreciate the opportunity to resolve this matter.

Thank you for taking your time to post a review of your experience. We’re sorry we did not meet your expectations. We have tried multiple times to reach you via phone and email and have not received a response. We would like the opportunity to assist you, but do not have a record of your email nor voicemail.

At your earliest convenience, please reach out to us at (800) 498-9540 (Toll Free) or Service@GoReadyInsurance.com and we will be happy to help.

Thank you for your review, we appreciate your positive feedback.

Thank you for your review and for sharing your concerns regarding the claims process. When we spoke, you were able to share you submitted your documents directly with the claims administrator, and you were concerned you had not received an acknowledgement. I was able to reach out to the claims team who were able to confirm receipt of your documents last week. Your case is in queue for review, this week. Should further documentation be needed, they will be in contact with you. In the meantime, if you have any questions, please feel free to reach out to Claims Contact (833) 403-4898 (Toll Free).

Thank you so much for sharing your feedback! We’re glad to hear our team was quick and clear in getting back to you before your trip. We know how important it is to feel confident and well informed ahead of time. Hope you had a safe trip and that everything went smoothly!

Thank you so much for your kind words. We’re very glad to hear that our team has been helpful and efficient in assisting you. Our goal is to make the claims process as smooth and supportive as possible, especially when unexpected situations arise during travel.

We appreciate the time you took to share your experience, and we’re always here to help if any questions arise.

Thank you for your review. When sending emails, we like to remind our members to check their junk/spam folders in case email correspondence lands there. In your case, this is where you found your claim forms.