Aegis Travel Insurance Reviews
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Overview
Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.
See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.
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“Aegis policy: Go Ready Choice
The policy provided security and peace of mind for my trip and it was well worth the money invested.
Scott from MDReview Received: June 7, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from AegisThank you for your feedback. We're happy to hear the policy gave you peace of mind. We appreciate you choosing Aegis and hope to be part of your future travel plans.
“Aegis policy: Go Ready ChoiceWhen may luggage didn't appear at first and I called Aegis, they were on it and contacted me in a timely manner. I found the luggage later and notified them of it and they were very gracious.
Sandra from CAReview Received: June 7, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from AegisThank you for sharing your experience. We're glad to hear your luggage was found and appreciate you keeping us informed. We hope you had a great trip and are always here if you need anything in the future.
“Aegis policy: Go Ready ChoiceRichard Power from CAReview Received: June 6, 2025Was this review helpful?0 out of 0 people found this review helpfulI was paid quickly with consideration given for payments received from others after filing my claim. I’m happy
“Aegis policy: Go Ready ChoiceI am still waiting for my claim to be processed after a month and a half of submitting all paperwork. I have emailed multiple times and called twice. I do not get an email response. When I call customer service says someone will get back to me and never does. I was told a supervisor would reach out last I called and still nothing. I feel scammed.
Rachel from MIReview Received: June 5, 2025Was this review helpful?2 out of 3 people found this review helpfulReview Updated: 07/03/2025
Aegis was the absolute worst. I will never ever use them again. It took 3 months for my claim to be complete. I still don’t have the check they said they sent in the mail. Aegis would not respond until Squaremouth stepped in. I didn’t get some reimbursed for some of my claim because Aegis never told me I’d have to do a separate claim, despite me asking early on. And a manager never called me as promised.
“Aegis policy: Go Ready ChoiceAegis is a good company with comprehensive coverage at affordable prices. Policies are lenghty but clear and covered most of my questions. I interacted with staff to get answers to some questions and was not disappointed. Staff courteous and emphatic.
alberto from CAReview Received: June 2, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from AegisWe appreciate you taking the time to share your feedback. It’s great to hear that our coverage offered the protection you needed and that our team was able to answer your questions. At Aegis, we’re committed to making sure our customers feel supported every step of the way. Thanks for choosing us!
“Aegis policy: Go Ready ChoiceThe customer service representative at Aegis was very helpful when I called after our trip to ask how to go about filing a claim. She outlined the steps I need to take to file for the secondary medical benefits of the policy.
Marsha from DEReview Received: June 1, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from AegisThank you for sharing your experience. We're pleased to hear that our rep was able to provide clear guidance and support following your trip. If you need any further assistance with your claim, please don’t hesitate to get in touch, we’re always here to help.
“Aegis policy: Go Ready ChoiceThe claim process was easy to complete and we received our refund within 10 days. I was very impressed by how helpful the agent was when I first called. I'll be using you again
LanaiSal from HIReview Received: May 27, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from AegisWe’re sorry you had to cancel your trip as you were unable to travel. We appreciate you taking the time to post your review, and we’re pleased to hear you had a positive experience with both our team and the claims process.
Glad to hear you will be considering Aegis for your future travel insurance needs.
“Aegis policy: Go Ready ChoiceI initially purchased our Travel Insurance policy online and it went very smoothly. When we extended our trip for 3 more days, I called and gave them the new return date. That was no problem and I would recommend AEGIS for Travel Insurance. Fortunately, I did not have to file a claim.
Theresa from CAReview Received: May 25, 2025Was this review helpful?1 out of 1 people found this review helpfulResponse from AegisThank you for taking the time to share your experience! We’re glad to hear everything went smoothly, both with buying your policy online and updating your travel dates over the phone. It’s great that you didn’t need to file a claim, but if you ever do, we’ll be here to help. We truly appreciate the recommendation and hope we can be part of your future travels!
“Aegis policy: Go Ready ChoiceKnowing that emergencies and contingencies are covered is comforting.
Not having to use the services is priceless.
It takes some major worries out of the travel experience .Marsha from PAReview Received: May 21, 2025Was this review helpful?0 out of 0 people found this review helpfulResponse from AegisThank you for your review. We're glad to hear the coverage gave you peace of mind while traveling. Our goal is to provide reliable support so you can travel with more confidence. We appreciate you taking the time to share your experience.
“Aegis policy: Go Ready ChoiceLynn from FLReview Received: May 20, 2025Was this review helpful?0 out of 0 people found this review helpfulI sent all the material requested and once it was received (within a week of mailing) they responded that they had received the information and I should receive a check within sixty to ninety days in full payment for my claim.
Last updated: June 24, 2026