Aegis Travel Insurance Reviews

ATP policy was quick easy to purchase, affordable and coverage was clearly explained . I did get sick on vacation and had to file a claim. It was handled promptly and without any hassle. While I hope never to have to use it again, I will certainly continue to purchase my travel policies from ATP. Peace of mind is priceless.

Promptly and respectfully responded to my questions when I was faced with a cancelled cruise.

Based on past experience with April I chose them again--very competitive and insured all that I needed.

I am waiting for an affidavit to sign stating that I will not use any of the miles since I cancelled the trip. This could have been made clear to me a lot sooner.

Very good customer service - available and responsive,
Straight forward claim submission and processing,

April Travel Protection is dragging their heels in paying medical bills and trip interruption claims. They keep saying it is still under review, but has been over 2 months.

although it took several week to process the claim I can honestly say I was impressed with the process . I submitted documentation requested once with the relevant claim form and lo and behold several checks arrived a few weeks later with no queries and settlement for what I requested in full.
Very well done!

I submitted a claim for delayed baggage to APRIL on and have yet to hear from them! Not even an acknowledgement that they are working on my claim!
As such, I am only giving a 4* rating for now. In the event they settle my claim correctly, I will change my rating to 5*; otherwise, I will drop my rating to NO or 1* !

Everything was quick, easy, and professional.

Had a little trouble getting a quote and had to call several times but once I received the quote everything proceeded smoothly.

Had no claims on my past two trips but the one before had problems with lost luggage (4 days) and trip delay of 14 hours. April Insurance promptly reimbursed me for my expenses.

I will continue using them for travel insurance as their prices are fair and they provide the type of travel insurance I need.