Overview

Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.

Trips Protected
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SINCE 2013
76,740
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AVG. MONTH
518
Total Reviews
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SINCE 2013
1,424
Detailed Rating
Customer Service Before Trip
4.2/5
Customer Service During Trip
3.44/5
Customer Service During Claim
3.36/5

See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.09 (1,424 reviews)

Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.

  • 5
    800
  • 4
    277
  • 3
    169
  • 2
    73
  • 1
    105
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  • Aegis policy: Go Ready Choice

    So far excellent. I spoke to an agent who immediately sent me a claim and explained the policy. I like that the medical is primary and will always use a policy that is the primary insurer. Last time as secondary I had to get denial from Medicare and supplemental MC before even applying for reimbursement. It took months.

    Cynthia from IL
    Review Received: August 4, 2015
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    4 out of 4 people found this review helpful
    Aegis policy: Go Ready Choice

    I called about a possible claim. And did not get anything but grief over my questions. I would have felt better about the process if the girl on the phone would have talked tome. All she did was read the policy. Over and over. She was no help in telling me how to proceed.

    Norma from NV
    Review Received: August 3, 2015
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    3 out of 4 people found this review helpful
    Aegis policy: Go Ready Choice

    I spoke with Johana who made me comfortable with decision to choose the policy. Everything was really simple, and thankfully didn't have need for any emergency services.

    Adrian from FL
    Review Received: August 2, 2015
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    1 out of 2 people found this review helpful
    Aegis policy: Go Ready Choice

    Great price for a coverage without a specific reason.
    I would recommend this policy and use it myself again.

    Wendolyn from WI
    Review Received: July 31, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Economy Plan

    Your above questions don't make a lot of sense.

    Mary and Jerry from WA
    Review Received: July 29, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Trip Cancellation

    It was easy to purchase online.

    The paperwork for a claim was a bit confusing but their response was swifter than promised and they paid us quickly.

    Judy from KY
    Review Received: July 26, 2015
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    2 out of 3 people found this review helpful
    Aegis policy: Go Ready Choice

    Good coverage at a decent price.

    Gloria from MN
    Review Received: July 25, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    I chose due to recommendation of a friend.
    Yes I would recommend.

    Madeline from MI
    Review Received: July 18, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    I ord ered this so long ago I don't recall the details. I don't remember having any problems, but because of the time passage, I rated 3 or fine.

    Margaret from AZ
    Review Received: July 11, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Multi-Trip Plan Universal

    The rental car company-Enterprise-was unbelievably bad and their cost of repair of 350euros was about 300 too much.

    gerald from GA
    Review Received: July 9, 2015
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    0 out of 0 people found this review helpful