Overview

Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.

Trips Protected
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SINCE 2013
78,527
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AVG. MONTH
561
Total Reviews
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SINCE 2013
1,448
Detailed Rating
Customer Service Before Trip
4.21/5
Customer Service During Trip
3.45/5
Customer Service During Claim
3.35/5

See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.09 (1,448 reviews)

Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.

  • 5
    814
  • 4
    285
  • 3
    169
  • 2
    73
  • 1
    107
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  • Aegis policy: Go Ready Trip Cancellation

    It was easy to purchase online.

    The paperwork for a claim was a bit confusing but their response was swifter than promised and they paid us quickly.

    Judy from KY
    Review Received: July 26, 2015
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    2 out of 3 people found this review helpful
    Aegis policy: Go Ready Choice

    Good coverage at a decent price.

    Gloria from MN
    Review Received: July 25, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    I chose due to recommendation of a friend.
    Yes I would recommend.

    Madeline from MI
    Review Received: July 18, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    I ord ered this so long ago I don't recall the details. I don't remember having any problems, but because of the time passage, I rated 3 or fine.

    Margaret from AZ
    Review Received: July 11, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Multi-Trip Plan Universal

    The rental car company-Enterprise-was unbelievably bad and their cost of repair of 350euros was about 300 too much.

    gerald from GA
    Review Received: July 9, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    I was notified that I would receive claim forms within 24/48 hrs and two weeks later still nothing. It seems everyone went on vacation and my claim request sat stagnet until everyone returned. I should have been notified there would be a delay.

    Debra from CA
    Review Received: July 8, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: VIP Plan

    Great policy due to the fact that I could cancel for any reason. Wished it would have covered 100% of the claim because I only had $500 into the trip when I cancelled it.

    Travelor from MI
    Review Received: July 7, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: Go Ready Choice

    It took them 6 hours to let me know it was OK to proceed to the emergency department of a hospital that was actually closed.

    Service has been abysmal. Still have not received claim form.

    Michelle from TN
    Review Received: July 6, 2015
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    2 out of 2 people found this review helpful
    Aegis policy: Go Ready Choice

    I contacted APRIL for their claim forms and am into my second week and still no forms.

    Jim from KY
    Review Received: July 6, 2015
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    0 out of 0 people found this review helpful
    Aegis policy: VIP Plan

    Great value and luckily we did not need to file a claim as all went well with our trip.

    David from ME
    Review Received: June 27, 2015
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    0 out of 0 people found this review helpful

Last updated: July 4, 2026