Aegis Travel Insurance Reviews

Thank you for taking the time to write a review and speak with our Squaremouth Zero Complaint Team regarding your experience filing a claim.

I understand your claim was denied, and I apologize for the frustration this caused. Unfortunately, your claim was for a trip interruption, and your policy did not include this benefit as the plan was pre-departure Trip Cancellation only.

All plans sold on Squaremouth come with a free-look period of either 10 or 14 days. This allows you to review your coverage and if you are unsatisfied with the coverage or exclusions, we are delighted to cancel your policy and fully refund your premium.

You can also view all the policy coverages by clicking on 'Policy Detail' or 'View Certificate' prior to purchasing the policy, which allows you to verify what is included within the coverage you have selected. Our website also allows you to add filters for benefits you would like to ensure are included within the policy you purchase.

I am sorry that this time, the policy did not include the coverage you were looking for. We look forward to assisting you in the future to ensure you purchase the least expensive plan that includes the coverage you are looking for.