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Overview

Aegis provides three distinct policies on Squaremouth, including a stand-alone Trip Cancellation policy ideal for travelers who already have medical coverage. Their most popular plan, Go Ready Choice, is favored by international travelers with high trip costs.

Trips Protected
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SINCE 2013
76,740
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AVG. MONTH
518
Total Reviews
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SINCE 2013
1,424
Detailed Rating
Customer Service Before Trip
4.2/5
Customer Service During Trip
3.44/5
Customer Service During Claim
3.36/5

See how Aegis compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.09 (1,424 reviews)

Many Aegis customers appreciate the level of service they receive when they have questions about their coverage or need assistance while traveling. In contrast, other travelers have reported difficulties in obtaining status updates on filed claims.

  • 5
    800
  • 4
    277
  • 3
    169
  • 2
    73
  • 1
    105
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  • “
    Aegis policy: Economy Plan

    Great selection

    BH from FL
    Review Received: January 20, 2014
    Was this review helpful?
    21 out of 35 people found this review helpful
    “
    Aegis policy: Economy Plan

    I ordered coverage for two people. You and April issued a policy for myself only, a mistake it took many messages and phone calls to sort out -- and was only sorted on the eve of our lengthy trip abroad.

    David from CA
    Review Received: December 18, 2013
    Was this review helpful?
    107 out of 116 people found this review helpful
    Response from Aegis

    We appreciate David taking the time to review our services. David's policy was one of the first ones issued for APRIL Travel Protection on SquareMouth's website. Unfortunately, he helped us discover an IT error that resulted in his companion's policy not being issued.

    That IT error was promptly resolved and we have successfully issued all policies without concern ever since. More importantly, we were able to quickly resolve David's issue within hours of being notified. Meanwhile, we were in contact with David throughout this process both by phone and email.