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Overview

Blue Cross Blue Shield Global Solutions provides four travel medical policies on Squaremouth tailored for international trips. Their plans include up to $1,000,000 in emergency medical coverage and offer the best Free Look Period available, allowing customers to cancel their policy for a full refund until the day before their trip.

Trips Protected
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SINCE 2013
29,759
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AVG. MONTH
554
Total Reviews
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SINCE 2013
139
Detailed Rating
Customer Service Before Trip
4.69/5
Customer Service During Trip
4.13/5
Customer Service During Claim
4.0/5

See how Blue Cross Blue Shield Global Solutions compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.62 (139 reviews)

Blue Cross Blue Shield Global Solutions is the highest-rated provider on Squaremouth. Customers often praise the excellent customer service they receive before and during their trips. However, some travelers find the claims process difficult, especially when trying to gather the necessary documents requested by the provider.

  • 5
    106
  • 4
    22
  • 3
    4
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    3
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  • Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    They were great. We did not take the trip and they provided a full refund.

    Janet from NM
    Review Received: April 9, 2020
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    43 out of 50 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    My trip to Israel was cancelled by the tour company one week before we were to leave. I sent an e-mail to GeoBlue to inform them that the trip had been cancelled. Within minutes I received an e-mail from GeoBlue that my insurance had been cancelled and that I would receive a refund to my credit card asap. I hope to re-schedule this trip as soon as possible and I will only use GeoBlue for securing travel insurance. I could not have been more satisfied with the service - and, would highly recommend them to anyone considering travel insurance in the future.

    Pamela S. Johnson from OH
    Review Received: April 2, 2020
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    58 out of 63 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Gold excl US

    VERY EASY PROCESS, GREAT RATES THANKS

    JAMES from NC
    Review Received: March 9, 2020
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    13 out of 17 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    No claim, but good to have the insurance just in case.

    John from TN
    Review Received: June 14, 2019
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    7 out of 26 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    I have yet to receive a copy of my policy. I asked for one several times and was just told nonsense.

    Craig from VA
    Review Received: March 16, 2019
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    76 out of 92 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Very clear and simple buying process. Far easier and cheaper (!) than when I initially tried to find cover direct from insurers.

    Oliver from TX
    Review Received: February 8, 2019
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    10 out of 19 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Gold excl US

    I had my suitcase stolen while on my trip in Sweden. When I returned, I filed a claim ($500 total, $100 per item for lost/stolen Item) and have been turned down twice, the lates because I have no receipts for the items lost (we are talking suitcase, cloths, shoes, electric toothbrush, toiletries, etc. Thinks that people do not keep receipts on). The first denial was noted as not providing medical records and receipts, as if they hadn’t even bothered to read the claim. I did provide them with the police report that I was provided, the report that Gate 1 tour company provided, and a break-down of what was in the suitcase, including prices.

    Kenneth from AL
    Review Received: November 13, 2018
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    172 out of 181 people found this review helpful
    Response from Blue Cross Blue Shield Global Solutions

    Thank you for giving us the opportunity to review your case. We had our claims management team review the details and our customer service team will reach out to you directly with an update on your claims experience.

    Blue Cross Blue Shield Global Solutions policy: Single Trip Gold excl US

    Since I did not have a claim during my trip, I cannot say how it would have been. I can say there was some peace of mind knowing I had insurance, just in case. Easy to purchase, reasonably priced and helpful customer service.

    Paula from TX
    Review Received: November 2, 2018
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    5 out of 17 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Our trip was cancelled due to illness. It was very easy to communicate with the GeoBlue and they were very helpful and courteous.

    Chris from NJ
    Review Received: October 22, 2018
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    31 out of 38 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Gold excl US

    Natalie from CA
    Review Received: September 20, 2018
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    49 out of 57 people found this review helpful

    I was very impressed by how quickly and accurately my claim was handled! I was very pleased with my experience with this company.