Generali Travel Insurance Reviews

I got Covid & they found 3 doctor offices for me. It was the weekend & the offices weren’t open. They should have known that Scotland has a ‘test & treat’ policy, whereby pharmacists can treat Covid patients. However, I tried that & im not sure how widespread that information is because the pharmacy I tried did not!

The only good experience I had after my luggage went missing was when I called Generali. They assured me I could wait and file my claim anytime within a year of my trip. Since I also caught Covid and I’m still not feeling well, this is a relief.

It was amazing being able to analyze the different insurance options leveraging SquareMouth. Saved me so much time and gave me confidence knowing they, as a marketplace would have oversight to the claims process thru the purchasers. Thank you!

None, didn’t use policy, unknown it’s good or not

They couldn’t tell us whether our situation qualified for trip interruption or trip delay.

On the way home my connecting flight arrived hours late and I missed my connecting flight. I had to sleep over in Denver which was paid for by United Airlines, I submitted a claim for food and transportation in the amount of $190.05 but receipt has not been acknowledged. Robert Beck

I was asked to leave a message so that they could call me back. No call back.

We traveled to the UK and the Airline list our luggage. We had to purchase clothes in the UK and we were reimbursed promptly. Generali couldn't have been nicer.

I was stuck in London half way to Kenya when I needed to stop my trip and return to Phoenix. I couldn't get help from anyone at Generali, I could only leave phone messages. I gave up, and came home put putting the flight on my credit card and will try to deal with filing a claim now. I was scared, hurt, and alone in a huge and unfamiliar country. Although when I booked my trip I never thought I'd need the Global Assistance I bought it at the encouragement of my children. But when it turns out I did need it, I was unable to get the kind of help advertised.

We were not able to travel due to both travelers contracting Covid prior to the trip departure. Travel company would not allow travel due to positive diagnosis less than 14 days to departure. Small claim for nonrefundable airfare has been submitted.