Generali Travel Insurance Reviews

Thank you for sharing your feedback Sylvia. Our goal is to process claims within two weeks from the time that they're received, however, some cases can take longer to resolve. We're pleased to advise that your claim has been received and is under the review process with a dedicated claims team member. Please feel free to reach out to us at 800-348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.

That's great to hear Elaine! Thanks so much for sharing your experience and choosing to #TravelSmarter. We will share it with our Customer Service Team.

Thanks for choosing Generali Karen! We know you have options when it comes to travel insurance but are pleased you chose to have Generali, one of the largest insurance companies in the world, to back your trip.

Thank you for sharing your feedback Steven. Our goal is to process claims within two weeks from the time that they're received, however, some cases can take longer to resolve. We're pleased to advise that your claim has been assigned and in the review process with a dedicated team member. Please feel free to reach out to us at 800-348-9505 or via email at claims@generalitravelinsurance.com with any additional questions or concerns.

Hello Gesa. We’re sorry for your difficulties. To find out more, you can always hover over the ? for more info or click here (https://www.generalitravelinsurance.com/retrieve-policy.html) to review the details of our travel insurance policies before or after purchase. Based on customer feedback like yours, we are working on better ways of making plan details available when buying travel insurance on our site. We are happy to hear your questions were answered by one of our customer service team members. Thanks for your purchase!

That's great to hear Gwendolyn. Thanks for your feedback!

Hello Stephen. Thank you for your feedback. We’re sorry to hear your about your negative experience, and apologize for not meeting your expectations. We have reviewed your case and will use it as a training opportunity with our travel assistance team to improve. If you would like to initiate a claim, please feel free to contact us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com We encourage you to review the coverage details of your plan via the Description of Coverage/Insurance Policy that's available to you before purchase, and reach out to us at the number or email provided above if you have any additional questions or concerns.

That's great to hear Michael! Thanks so much for sharing your experience and choosing to #TravelSmarter.

Hi Robert. Thanks for your purchase and the feedback! We will share it with our Customer Service Team.