Generali Travel Insurance Reviews

Fortunately we didn't have reason to file a claim. But Generali answered my questions about the policy prior to purchasing it thoroughly and in a timely fashion.

Canceled the trip.
Got immediate refund w/ zero problems

The worst travel insurance and customer service. Uncooperative and rude.

I need to file a claim I can use some assistance I am scared I was truly sick and unable to travel during COVID.
It was not COVID but developed medical condition and needed medications and frequent doctor visits and doctor recommended not to travel. Give me patience as I continue to figure out what I need to do to recover both from illness and loss of trip.

We had to cancel our cruise, as we tested positive for Covid the day before departure. we have a claim with Generali pending, which i hope will not be an issue. We purchased this specific policy due to their Covid coverage.

Such an easy process to make a claim for my busted luggage. The paperwork was all online and easy to follow. Once I sent in the appropriate documentation, it only took a couple of weeks to receive my payment. Highly recommended.

I've phoned several times to discuss whether or not a claim needs to be filed but no one has ever answered. After leaving information for a call back the call backs eventually come several days later, at random times when I am not available and the caller simply leaves a message requesting that I call back if I need to and the process repeats itself all over again.

I needed to get a pdf for my travel and talked to your customer service person and he sent it right away... I will be using your service again for sure