Generali Travel Insurance Reviews

your customer service department is very professional and caring., thank you

It was easy to find a policy. I had to receive emergency medical services on the ship. I mailed in the claim and hope to have that processed.

Hard to get thru to someone before we left, for general information.

Was quite ill before cruise. Thought I might have influenza because I was around someone with that diagnosis. Went to physician and obtained a note. Negative for influenza, but didn’t feel well enough to go on cruise and did not want to put other individuals at risk. Called Generali to ask how to file a claim. Representative answered and said they would call back. No one ever returned my call. Will have to try again.

Because I have a Medicare Advantage plan that covers many of the benefits in the list of filters during the selection process, by the time I checked off all the benefits I didn't need, there was no policy available to me. So, I called the SquareMouth office and talked with a representative who sympathized with my situation and found a policy for us that was still a little more than we needed but at a substantially less cost that a full benefit policy..

I was extremely happy!

Can’t give a complete review yet because I’m intending to file a claim

Painless service although no claim was made gave a sense of security.

I would use your company again.
I am grateful I had the insurance and grateful I didn't need to use it.

Dear Sirs,

my complaint was e-mailed via your web-site, as I had to cancel my trip due to the appearance of the Corona virus, to South Africa before commencement of the trip. A refund was refused as a certain dateline was not met. I fail to understand this policy.

During all my trips I take out the insurance to protect myself, this time I tried your services for the second time. If your policy stands, you will have lost a client.

Regards !
Walter B. P. Fellinger
businessIQ, Inc

20004 Nob Oak Ave
Tampa FL 33647
U.S.A.

Cell 1 571-358-5710