Generali Travel Insurance Reviews

My husband and I are in our 80’s. Due to the corona virus, we decided to depart early and were forced to pay the airline for the $400.00 ticket change. I was advised by your customer service that I was not covered. So I did not file a claim. I will not purchase insurance from your firm in the future.

We have always had a good experience with your company

the operator could not answer y question so gave me a phone number to call that was shut down for the night.

your customer service department is very professional and caring., thank you

It was easy to find a policy. I had to receive emergency medical services on the ship. I mailed in the claim and hope to have that processed.

Hard to get thru to someone before we left, for general information.

Was quite ill before cruise. Thought I might have influenza because I was around someone with that diagnosis. Went to physician and obtained a note. Negative for influenza, but didn’t feel well enough to go on cruise and did not want to put other individuals at risk. Called Generali to ask how to file a claim. Representative answered and said they would call back. No one ever returned my call. Will have to try again.

Because I have a Medicare Advantage plan that covers many of the benefits in the list of filters during the selection process, by the time I checked off all the benefits I didn't need, there was no policy available to me. So, I called the SquareMouth office and talked with a representative who sympathized with my situation and found a policy for us that was still a little more than we needed but at a substantially less cost that a full benefit policy..

I was extremely happy!