Generali Travel Insurance Reviews

I had a lot of questions about the policy before we booked our trip, and the nice person that helped me was patient, kind, helpful, and very informative.

It was difficult to communicate from out of country and difficult to figure out how to get assistance.

We had a problem with one leg of our ticket being dropped out of our reservation due to a credit card fraud protection action. It required us to make a separate reservation for that segment, to have to leave our tour one day early and to stay overnight an additional night. We called and were told none of that could be covered by the insurance. Given that, we felt we spent a lot of money on insurance that was not helpful.

I've been purchasing travel insurance through Squaremouth for several of my trips. And, some have been with Generali Global. So far so good in the services.
Hopefully, the good service continues for many years to come and for my upcoming trips next year! Only thing that I don't like is that insurance premium costs more as I age!

I cannot believe how fast and efficient this company was with accepting and completing a claim. I have never had an insurance company handle a claim as fast as Generali. I will use this company and tell everyone I know who travels to check them out.
Great Service. Thank you for excellent customer service and making it so painless throughout the claim process.

The cost of the trip that I needed to insure was reduced due to changes by the cruise ship company. I asked for a partial refund for the amount I had paid for the insurance. There was no question, the refund was made immediately. Excellent service.

We were in Ecuador during some civil unrest and were evacuated from our hotel with police escort. Lost two prepaid nights of lodging, needed to pay for new lodging at a higher price, our flight home was cancelled by the airlines and we had to sit up all night in the airport to get a 3:35 a.m. flight out of Ecuador to Colombia, and finally got home about 36 hours late, paying more for pet care. I need to find documentation for all of this. John McDonnell

There were a couple of issues I didn’t understand and your agent was courteous and helpful. I thought the policy was a good value.

I cannot give any feedback until I am finishing putting my claim together, submitting it and getting the result I paid for.

Buying the insurance was easy after comparing your policy with others online. I did contact them via email while traveling about lost luggage. I am going to be working on filing a claim.