Generali Travel Insurance Reviews

I spoke to your rep because I was not comfortable with the basic coverage I paid for through my tour group. After speaking to your rep, I decided to go with additional coverage. The next time I travel I’ll go directly to you because you offer more coverage for a reasonable charge.

We were not able to go on our cruise because of a medical issue. We provided the documentation requested and were paid for our claim. Very satisfied.

I have used your company for several years and I’m always very happy with the results. The only problem I seem to have is using your website To find the best policy for my trip. It would be nice if I could just look at my previous one and book the same thing, but the policies change every time. I end up calling your company to compare policies and make sure I have the proper coverage.

Very prompt. We had a trip and baggage delay. Filled out the forms online and received payments within a week.
Thanks for being so prompt.

Apart from some difficulties getting a translation of a foreign medical report, the claim was handled expeditiously and courteously.

I filed the claim two days after our return and the reimbursement check was received within 5 business days. The filing process is a bit cumbersome and lengthy

Still waiting to hear from claim

Had a question about coverage if my mother died before the trip. Customer service was helpful and sent me a form if I would need to apply for coverage. Customer service was very helpful.

Our claim was settled approximately one week after it was submitted to Generali.