Generali Travel Insurance Reviews

I was very pleased with the service by Squaremouth. I am living in Italy and most companies would only insure us from our home in the USA to Egypt which we were visiting for only 12 days. Squaremouth gave us various options including a policy which would cover us for only the roundtrip from Italy to Egypt which was required by our tour company. Customer service was always available and helpful.

Thanks for providing explanations and clarify on policies pre-departure.

I am upset that Globali exception team did not cancel my policy despite my suggestion to hold the funds for policies I will be getting for 2019 travel. Reason for my request was that I had another policy that I had forgotten about. I made the cancellation request just a few days outside the look-back period, during the holiday season. I feel Globali should have accepted my request. Now that they did not, they gained a few $$s but lost a future customer. I will not at all consider Globali for my furture travel needs!

Very helpful and informative customer service.

Thank you . Have recommended to friends.

Our riverboat trip was cancelled due to a drought in Germany and Austria. We received a full refund for the cruise and the air flight cost. I have called you twice for a refund for the cost of your insurance and sent you printed copies to verify our refunds as you requested. I would appreciate a response from your company.

I will be calling you again this week.

Janet Morgan

963 Rice Street

Aberdeen, WA 98520 360 533 4552

Tried calling and sent an email but never got a reply. Since I have been home I tried to submit a form on line but their online form could not be submitted. Did a chat with one of their representatives and she suggested to use another browser to submit form. I tried both Safari and Microsoft Edge and neither browser has allowed me to submit form. I can fill it out and double checked to see if any red lines appeared to indicate required information was filled out properly. But everything is properly filled out but cannot submit form. Definitely a one star performance. I will not use them again.

I appreciated the price. Since I had no claim I cantvreallybratevanythingvrlde. My hope is that the service would be excellent.

We had to leave the following day after our return for an unrelated trip so will be filing our claim after we return next week.

Trip itinerary was drastically altered and we had the option to cancel with refund, which we chose to do.