Generali Travel Insurance Reviews

I will after filing my claim.

I was disturbed that pre-existing health issues weren’t covered. My health issues are well under control by my doctors. I have been stable for 6+ years.
I called twice and spoke to 2-different individuals. They each referred to checking records for the past 180 days...for something new. I think they said if something new appears, then...???
Please clarify for me

This is intrusive. I said I wasn't making a claim, leave me alone. With this nonsense I may not use again. Give me a way to opt out!!!!

I had to cancel my trip due to fractured ribs and a sprained hand.
I filed a claim which was handled very efficiently and without any delay.
Received a complete refund within a couple weeks.
Excellent service!

Sadly, we had to cancel our trip due to my husband's serious health problems. I had made virtually everything about the trip refundable. *The only thing that was not refundable was your insurance!* Still, it made me feel a sense of confidence that if he broke his ankle while hiking you would help us, even if his underlying health condition was not covered.

Thanks!!!! Claim went smoothly and fairly promptly.

Very difficult to get information concerning coverage detail during trip.
Trying to return from Alaska to Myrtle beach S.C. during hurricane Florence. Limited hours long wait time and little help when needed

I had to change my travel plans due to family illness; had to fly to Medford, OR on 9/4. I got sick myself during this trip, and wanted to go to a doctor. It was within the coverage time frame, and wanted to be sure I was covered. I tried to contact them twice, but was only able to leave a message. They never returned my calls.
I was able to see my doctor on 9/10, the day after returning home.
I was quite disappointed with their no responce.

We purchased a travel protection policy from CSA through Squaremouth. Our flight was delayed which caused us to miss our connecting flight which caused us to miss the first two days of our cruise.

CSA found language in the small print and denied our claim. We had a "missed connection", a "travel delay" and a "trip interruption" all legitimate events that were covered under our policy, and at no fault of our own. CSA denied the claim after several attempts to get relief under this policy.

We purchased this policy in good faith to cover us for such events, but CSA would not honor the claim. We will never purchase another policy from CSA.

Why even bother with buying a travel protection policy if the policy underwriter will just find a way to get out of paying a legitimate claim? We urge travelers to buy from anyone else other than CSA.

Thank you. Jerry from Florida

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