Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Well, for several years I used seven corners. Several trips to Europe and south America. The customer service, at best, was inconsistent. At worst unacceptable. I filed a claim for delayed flight out if Bogotá. Well, they jerked and jerked this 74 year old veteran around. It was disgusting and disgraceful. I'm still not at all satisfied with the result. They suck. Which brings me to you. I must say the folks at square mouth are pretty wonderful. I've used them/you twice. Thats it P.S. I cautioned seven corners to absolutely never get into a verbal food fight with a customer. But they didn't listen.
Will be happy to use them again.
Very difficult to reach the customer service operator--long wait times.
So far, so good. We'll see what happens with the claim.
Easy to get insurance, especially after I thought I had purchased it through the management company. When I call the management company to ask questions, they told me that since I had already paid for the trip, I was not able to get it through them.
I was relieved to get it directly through you. It was very quick and easy.
I am always pleased with my experiences with CSA. Thank you. Dianne
Customer service was very pleasant and helpful in obtaining my travel protection policy.
They were a bit slow in getting back to me when I sent a question via email - took several days for a response.
It was an easy task to get the insurance. ALl my questions were answered. I'm glad I didn't have to use it.
Agent was kind and personal which was very helpful to talk to when we experienced the stressful the flight delayed.