Generali Travel Insurance Reviews

Excellent experience. The SquareMouth representative I talked with was super helpful, explained everything and didn’t try to upsell me. In fact, she directed me to a budget friendly product and explained why it would be perfect for my needs, and I really appreciated this. Helpful, professional, friendly - excellent customer service with SquareMouth and I had confidence in my insurance plan.

Am waiting for assignment of claim number. Also, need to add one more item to claim for the purchase of an excursion for me and my son, Fred, in the amount of $140.00. Shall I fax you a copy of my credit card record showing this charge?

great to have insurance.even better not to have to use it!

We bought our trip insurance from General Global Assistance from your web site. Purchase experience was very good. Unfortunately, my wife Rita Ketsler broke her wrist at the start of our trip 06/20/2018 in the Amsterdam airport. The Amsterdam Hospital doctors said that fracture very bad and require a surgery in time maximum in one week. So, next day we returned back to USA and Rita had a surgery 06/26/2018.
We submitted a claim 06/28/2018 to General Global Assistance for a trip interruption. We will claim a medical portion of the claim very soon. Will see how fast General Global Assistance will response to our claim.
Please, contact as 4 (four) weeks from now to find a results of our claim.

They were most accommodating and the paperwork was about as I had expected.

He was very helpful in selecting a policy.

Right after we purchased this, I realized that there was a possible problem for us with one of the coverages. I called Generali and got a slightly mixed story, until I finally insisted on absolute certainty and was transferred to someone who was very knowledgeable, who explained that this really would be a problem for us. So while I am sure they are a fine insurance company and it was easy to access customer service, getting an ambiguous (for us), legalistic detail right (which turned out to be important to our policy) was not a "slam dunk." As far as Squaremouth goes, (1) their listing was clear and comprehensive enough to be able to alert me that there might be a problem, and (2) I was able to cancel the policy with a full refund right away with no difficulty whatsoever. Given that very good experience, I immediately found a more suitable policy using Squaremouth and purchased it.

I always buy insurance thru a tour company that we often travel with. This time we were on our own - Edinburgh & Greece (land,an overnight tour, & 2 wks sailing). Alot of money and a few flights on the line & always want medical coverage. It was very very helpful to talk to a knowledgeable person about the coverage we bought.

We went through Squaremouth and purchased travel insurance through CSA. Less than a week before the cruise date, my brother got sick and entered the hospital. We flew to Tennessee (from Idaho), and shortly before our cruise date he died and we were required to cancel our cruise so we could make final arrangements for him. The agent at CSA was very helpful and the processing of our claim went smoothly. We are very happy we bought this coverage through Squaremouth, and will do business with them again.