Generali Travel Insurance Reviews

The person I spoke to was very helpful. Therefore, I was assured I had the coverage I wanted. This was the second time I took travel insurance with Squaremouth and will definitely do so again.

I did reach out to customer service with inquiry regarding cancelling for health reasons. I was responded to immediately and given the proper source for answers. No need to use at any other time. We would not hesitate to purchase in the future for other travel plans!

When I had questions about the policy I was purchasing, the phone was answered immediately (no long wait time on hold), the agent was knowledgeable and courteous. We didn't file a claim so I don't know how effective the services would be if they were needed, but the purchase experience and accessibility of agents made me feel confident that I was working with a competent and reliable company.

The assistance was very friendly and the explanation was very clear.

Straight forward claims paperwork. Received exactly what we submitted for. Make sure you have the right coverage and the process works as expected. Will continue to use as we travel in retirement.

I called them before our trip to determine whether I could alter the policy to cover an additional week of travel. They told me that if I had bought the policy from them directly, I would be able to do so, but because I had bought it through Squaremouth this would not be possible. For this reason, I plan to buy directly from CSA Travel Protection in the future.

The process was fast & easy

The customer service person I dealt with was very helpful.