Generali Travel Insurance Reviews

All went well. We did not need to use your services.

The representative I spoke with (when buying the policy) was very knowledgeable and professional - I was able to choose the policy that best fit my needs.

Excellent

We are so completely happy that we chose CSA Travel insurance! I almost didn't get travel insurance before we left for France as we had so many other expenses and the company we usually use has raised it's prices since my husband turned 70 this year. I decided to search the internet for other options and found CSA...they were the least expensive coverage for what we wanted so I took a chance on them. (I was a bit skeptical since their price was low and I had never heard of them before, but they also had so many positive reviews that I decided to try them) I am filled with gratitude, both for the 'angels' that urged me to get the insurance and for CSA.....because this time we actually NEEDED help on our trip and they were there for us every step of the way. On our first night in France, my husband fell down some narrow stairs while getting up in the night. He hurt his leg badly, fearing that it might be broken at first. We went to a local clinic and the x-ray showed no fracture, but a very large hematoma and extreme swelling. He could not put his weight on the leg, so used crutches to walk. Couldn't bend his knee at all and was in a lot of pain. I contacted CSA to let them know what happened. I felt that the agent I spoke with (Leonel) was sincerely concerned and he actually called me every day to see how my husband was doing. To make a long story short, after 10 days in France it was obvious that my husband could not endure a 9+ hour flight home with his leg bent to fit in an economy class seat. We returned to the medical clinic for an assessment from a doctor as directed by CSA, and were advised that it would be dangerous for him to fly without his leg extended because of the potential for blood clots forming. After scanning and sending the medical reports to CSA, the company approved an upgrade for my husband to fly business class on the trip home. What a lifesaver (possibly literally)....the upgrade would have cost us over $4,000 but CSA made all the arrangements and paid the fees. They even offered to send someone to the small town where we were staying to drive us to the airport. I will use CSA from now on whenever we travel....highly recommend them to all of our friends.

Nice- made us relax- possible death in family had us worried! You made thenprocess straight forward. You came recommended by a friend!

excellent policy,,,peace of mind...we have been a happy customer in the past..easy to compare policy on squaremouth...reasonable price..we will be back on our next trip

We got sick while on board our ship and had to seek treatment and pay for an injection and meds. Filed a claim when we returned and were eventually reimbursed for the expense. It too about four weeks for a pretty simple claim, but we did get reimbursed.

Very easy to work with.... and agent was very helpful

First call was never answered