Generali Travel Insurance Reviews

This was my first time purchasing travel protection insurance on my own. The process was very simple and quick. i did learn several things that I might want to look for the next time I purchase travel insurance but this does not reflect poorly on Squaremouth, just my learning experience.

While booking a surprise trip for my fiancé to the Bahamas, I was asked if I wanted Trip Insurance. When I saw the cost, I knew there had to be a better price. I looked on the internet and came across Squaremouth Insurance. The process was easy. There were lots of policies to chose from and the cost was much more inexpensive then the Cruise Line's. After making my choose I felt confident our trip was well protected. Confirmation from the insurance company was fast and prompt. On our next trip we will be sure to CSA Travel Protection again as well as to refer it to friends and family.

I was in the Fiji Islands and the resort lost my passport after making a copy. I called and spoke to Liam who checked my coverage and sent claim forms. It was reassuring to be able to speak with someone on an emergency basis.

American Airlines had mechanical problems with TWO of our flights, and we were stranded at several airports because they kept missing connecting flights -- while stranded, I attempted to call the numbers listed on our policy information sheet, but kept getting in a loop on their phone lines (press ?, then press?, then press? AND then merely returned to the same damn loop!). Very frustrating! When I finally reached a person on one line, they needed to send me to another person at another line. We really did NOT need this type of frustration in the middle of trying to get assistance while American Airlines had kept us flying for two and a half days! We were literally wearing the same clothes for THREE FULL DAYS, and our luggage did not "find" us until we FINALLY reached our final destination.

Other than advising us to file a claim after our trip and sending me forms via email, we did NOT find any of the assistance numbers to be helpful during our trip! Hopefully, we will not experience the same type of frustration once I have a moment to gather all of the necessary information and file claims.

easy. used this service for an October cruise and was pleased, so used it again for this June trip.

the customer service representive was extremely easy to work with. Within minutes of purchasing the insurance all the documentation was sent via email. Having this insurance reduced any possible stress for the trip.

I filed a claim on a trip last year and it was honored. I am a repeat customer...good value for the coverage I want.

Will never use CSA Travel Protection ever again.

CSA rep was extremely professional and handled my claim well.

Follow-up from CSA following cancellation and upon receipt of claim was very fast.