Generali Travel Insurance Reviews

We faxed the required documentation to CSA to obtain reimbursement for medical expenses incurred on our cruise. A little over a week later we received a check for the full amount submitted. Very impressed with the quick turn around time. We will definitely use CSA again.

I mailed the completed papers in on 10/23/15. Have not heard back anything. I would like an update on when I can receive the funds.

Roberta

I was not reimbursed for clothing that I had to purchase while waiting for my luggage to be delivered, 53 hours after my arrival in Vienna. $300 clothing and toiletries.

Everything was handled very professionally and with great ease. My only issue was on my initial call to start a claim, when I asked the question about airline refunds I was told I had to actually cancel the reservation with the airline (which is a $200 fee per ticket) in order for CSA to pay. That would cost me more than the original tickets (two one-way tickets) so I did not do that. It wasn't until the claim had been turned over to an actual person who was handling the claim that I was told as long as the tickets were canceled or not used I would get the money for my tickets back. I think the front line people should be aware of something as basic as that information. Other than that, I am extremely satisfied and will continue to use CSA Travel Protection in future trips

Very undependable. I had an accident and needed a doctor while in France. I called them and was told they would have a name the next morning. I did not hear back from anyone for three days. I requested a return of my premium and they refused. I would never use them again.

Steven Stern

Rachel was not easy to get to speak to. She also did not listen when I tried to explain to her what each of my insurance policies covered. I am waiting for a check which she claims was sent out on September 28, Today is October 18,

Dealing with them was fine except that it took several days for them to review claim. Claim was for a stolen cell phone while in Morrocco but was not covered since they do not cover phones.

It was good and easy pre trip. Did not file a claim so can't speak to that service..price was a bit high..other than that good experience dealing with square mouth

Great site for making an intelligent comparison on travel insurance policies. Easy to search and review quotes form insurance companies. Very helpful customer service. This is my go-to site for travel insurance policies.

I will let you know after you settle my calim