Generali Travel Insurance Reviews

So far, because we are filing a claim, I had to contact a representative. She was helpful and courteous. Just hope the claim service goes well. We were not able to make it home on the 8th of Sept., due to American Airlines and a flight delay. Stayed the night in Philadelphia, therefore, hotel and meal charges were incurred.

I very much appreciate the way my claim was handled. Ashley was outstanding! Thank you so much!!

I feel we had a cursory rejection of our claim. We had a flat tire (which I know was not covered, and I was not requesting reimbursement for that) but there was no spare and so the rental car was not operable. The rental car company sent a tow truck/taxi, but it did not arrive in time to get us to our flights, which we missed (by only 20 minutes). The tickets were non-refundable and we had to rebook for the next flights which were 7 hours later and set us back 1100 Euros. If this is not covered as trip interruption, I am not sure what is.

honest and reliable process

Thank you for your service satisfaction 100%

Easy site & to use & staff very responsive

Customer Service is pleasant and easy to deal with, they answer all of my questions and help me choose the right plan. I have use Squaremouth before and plan to use them in the future.

Before I filed the claim, I remembered contacting them as soon as we were told we couldn't travel due to medical reasons. But didn't get any response for a good while. I was rather concerned with this delay, but after I filed claim, they had been pretty good in responding to my follow up emails. Right now, they claim they have been waiting for Kaiser (our primary insurance) to share medical records, so we don't know when our claim will be completed. I hope it won't take too long.

As frequent travelers we will use Squaremouth exclusively in any future travel. Best customer service; best response to claims; best coverage of companies.

too early to do so without claiming for the recent experience.