See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
excellent comparison tool or travel insurance. You can compare coverages in a clear manner with any differences shown.
While on our trip, we opened a claim, however chose not to seek medical attention. Fortunately, we did not need the services, but CSA was excellent in corresponding with us while we were in Asia. They also followed up and were very professional.
We have no hesitation in using their services in the future.
Helpful knowledgeable person to guide me through the process.
I had mistakenly used my departure date as my end of trip date. When I noticed this prior to the trip the CSA graciously made the adjustment for me.
My interaction with all of your personal was very positive and helpful. I will definitely use CSA again
My friend recommended your service. The policy covered everything I needed for the trip. I would recommend CSA Travel Protection. Very easy to do on the phone.Loved talking to a real person not a machine!!!
The process to get insurance was quick and easy. Thank you so much for your help.
Planning a trip? Don't forget Trip Insurance.
I experienced a detached retina a couple of weeks before my planned SCUBA trip to Cozumel. At least having travel insurance through Squaremouth gave me some relief.
Real easy to obtain and they answered all my questions.
quick refund.
Last updated: September 22, 2026