Generali Travel Insurance Reviews

We debated about getting insurance for a recent trip, but decided we better--just in case. It was easy to look at different policies and the quotes and find one that fit our needs and was well within budget.

I have elderly, unwell inlaws that could have necessated a cancellation. It was good to have the piece of mind to protect my expensive ticket. Fortunately, I got to enjoy my trip, uninterrupted.

I am in the process of providing documentation to CSA. The agent was very helpful and knowledgeable. Able to steer me in the right direction.
I would recommend this policy to others.
Hoping everything works out as expected.

Yes I would recommend it

This was my first experience with travel insurance. I had a lot of questions so I called customer service. The agent was helpful and made sure all my questions were answered. The coverage I purchased allowed me to enjoy my vacation with no concerns about financial hardship that could arise. Luckily I didn't need the coverage but it's a blessing knowing that if you need it you got it. Thanks!!

I was charge twice for the amount of travel insurance.The first customer service I talked to states she can't find a record that I was charge twice so I was told to fax them a copy af my bank statement showing that I was charge 2x.I have to go to my bank and they fax the copy of my statement. to the fax number provided to me. Then I called to check if they received my fax, I was told they did'nt received the fax my bank sent.I never did received a follow up call about this issue and it's so frustating.The next day I e mail the customer service and finally someone answered my e mail and she resolved the issue.I think her name is Lupe.

I was glad I did not have to use it. It was good to have in case I needed it.

Satisfactory

I haven't heard back from CSA yet.

Until I discussed the policy I was looking for with customer service, I was a little confused on which policy to get, but after I discussed this with customer service and they filtered the policy type I needed with the coverage I was looking for, it was a much better experience and I would recommend this site to my friends and family.