Generali Travel Insurance Reviews

Can't evaluate because I had no claim, but the price was right.

No claim in volved

please send claim forms. I left trip three days early because of acute medical problems secondary to gastroenteritis, dehydration, and most of all altitude in excess of 12,000 feet, the combination of which did me in. I did consult with a doctor in La Paz Bolivia for the problem. We have receipts for all but amount is not at all excessive and includes extra fee for change of flight for both of us, doctor visit $45.00, loss of 3 days, extra fee for re-routing because of minor strike in Potosi, Bolivia which shut down entire city for the day we were scheduled to arrive so we bypassed that city and had a driver take us from Sucre directly to Uyuni, Bolivia (Salt Flat Palace Hotel).

no claim

We missed a day of our tour, lost our bag for 24 hours, and lost two of our bags on the return trip and none of that was covered. How's that for insurance?

Had no problems on the trip!

Before our 3 week tour of Peru (incl. Machu Picchu) and Argentina, I decided that we needed Travel Insurance – being in our late 60s, medical coverage and trip cancellation were major pieces.

Spending over 3 weeks, scouring the web – looking at 10s of ‘insurance sales’ sites and reading close to a thousand personal experience reviews, I chose SquareMouth and CSA Travel Protection (Custom Luxe) as my providers. After all that effort, I was barely confident that my choices were full-proof – the sign-up and payment was simple, the choices were hard – no service and no company had perfect satisfactory reviews.

Well – lo and behold, the day before we were to leave on our tour, my wife took sick with terrible sinus and balance issues, flying and touring at heights was out of the question – we canceled our trip!

Now what?
1) We canceled on Thursday,
2) I downloaded the CSA Travel Protection Claims forms on Friday,
3) I filled out all the forms and gathered the back-up information over the weekend,
4) I packaged all the completed forms and materials into a .pdf file which I e-mailed to CSA on Monday @4pm

Now what?
At 3pm on Tuesday, I got a call from a CSA Travel Protection Claims Department representative telling me that our FULL claim was approved and that a check would be issued immediately – that is less than 24 hours after my claims’ submission = WOW
At 1pm on the next Monday, I received my claims check – at 2pm I deposited it in my bank account.

To say the least – I HIGHLY recommend CSA Travel Protection Insurance and SquareMouth for making this uncomfortable process easy and successful = Thank You!!

We had no problems

I didn't make any claim and had no reason to contact the provider

Never had to use it.