Generali Travel Insurance Reviews

did not have a claim

We were pleased with the quote and what was covered. We felt very secure going on our cruise knowing we had great protection.

Did not require any assistance before or during trip and claim is in process due to weather related airline delays so cannot comment until after claim is resolved

no claim

I called their Customer Service prior to travel to inquire if they had ID tags that we could download for our luggage in case they were lost during travel. The representative was courteous and efficient. However, they did not offer ID tags. In today's world everyone's luggage looks alike, so anything that can make your luggage stand out from the others is always greatly appreciated.

Claim filed via fax on / about March 6 and I have had NO contact from carrier or received any payment or email or anything else.

i received the information regarding the policy promptly and the information was clear and easy to understand. There was no need to make any claim so I really didn't interact with them at all beyond purchasing and receiving the policy.

Having this affordable insurance helped me sleep better and to feel more secure travelling alone. When bad weather caused me to miss a connection,
this company did what they promised.
I couldn't be more pleased. They will have my repeat business as well as referrals to friends.

Getting all the information before the trip was a very convenient and the agents were very helpful in answering all my questions. Thanks.

I guess I didn't read the policy closely enough. I would have chosen something else if I had. If I had needed to see a doctor, (which was touch and go for a while) I would have been told by CSA which doctor I could go to. I would have wanted to choose one that would be easy for me to get to, and that had English spoken in the office. Instead, they give you one or possibly 2 options within what they consider a close range, not within what I knew to be easy enough to get to.