Generali Travel Insurance Reviews

Still being processed. Will let you know ...

No claim, but have used this service before and service was excellent!

Did not need help from customer service prior to trip. PUrchased on line.
Did not need assistance during trip.
No claim to be processed

I had a claim in the past (I used CSA Travel Protection many times before) which was promptly paid.

Felt safe just knowing that the insurance was there in case of emergency.

I had no claim. After buying the policy I had no further contact

I did not have contact with CSA before or during my trip. After submitting my claim, I called to make sure everything was as needed. Within 24 hours, I was called back, and my contact was very cordial and explained exactly what additional information they needed. Be sure to have proof if you are separated from your luggage and need to by toiletries, etc., for an unexpected overnight stay, and obviously keep all meal, taxi, hotels etc. receipts. Ask the airline for a document stating you will not be able to retrieve your luggage that night, if you are denied access as we were. Once I sent the information, I received my check in about a week. I was very pleased and pleasantly surprised with CSA. I will use them again.

Did not need to make a claim.

I got the insurance on line, I had no claims, thus I had no contact with the Insurance Company.

The trip went off without any problems, so cannot comment on performance during the trip or in processing claims.