Generali Travel Insurance Reviews

No claims. Setting up the insurance was easy.
Thanks,
tom

I did not have to submit a claim even though I was delayed at JFK due to a one hour and 45 minute delay in getting my luggage which caused me to miss my next flight. Air France put me up in a hotel and provided dinner. Therefore, I wasn't out any additional funds except for $30 in tips for help provided to me.

Thankfully, once again, we didn't have to use the travel insurance. Nice to know we had it though.

Did not use or need the insurance, Thank you.

I filed a claim for $65. It took the insurance company 5 weeks to find a reason to deny the claim. While they were processing the claim they provided updates only when I prompted them with an email. Their denial of claim letter provided no information on appealing their decision. I am just thankful that this was a small claim. Avoid this company like the plague. I can only imagine the nightmare they would be to deal with for a large claim.

I buy trip insurance to know that I will be covered while on my trip. I have never had to use it so far and for that I am glad. If you need it you always know that you will be covered and not have to worry while you are traveling.

CSA did not cover my air fare for Europe River Cruise that did not happen due to flooding of rivers in Europe. This is very misleading. CSA says post departure cancellation of river cruise does not qualify for refund of air fare. Our river cruise was refunded 100% by Uniworld Cruise. CSA only refunded $480 of a total claim of $3500.

Hard to rate performance when there was no claim. Working through you was easy and helped find a competitive policy.

We never had to use the policy but it gave great peace of mind.

The service offered for a very reasonable price was exceptional. The quote was quick, and allowed for comparison across many providers- I didn't have much time, and was surprised how easy it was to come to an informed decision. I didn't need assistance during my trip, nor did I file a claim. A "not applicable" category would be jhelpful on this survey.