Generali Travel Insurance Reviews

During Trip
The trip was cancelled due to N/E Snow Storm

Claim Process
I received 100% of my trip's expenses back from Orbitz and CSA due to the snow storm. I did not submit a claim because All monies were refunded.

Before Trip
waiting for claim to be processed

Claim Process
waiting for settlement

Before Trip
Other than an email from the carrier with the required documentation attached, I had no communication with carrier. Difficult to rate custoemr service.

Before Trip
This is a great policy if you want piece of mind. We always acquire insurance when we go on cruises just because of medical expenses outside country, lost luggage or missed flights etc... So highly recommend this insurance.

During Trip
I really had no interaction with them since I had no problems/claims.

Claim Process
No need for claim/all went well.

During Trip
i did not use the service.it is difficult to rate when you do not use.

Before Trip
Reasonable price.

During Trip
N/a

Claim Process
No Claim

During Trip
No Cliam or opportunity to use, which is a very good thing from my perspective.

Claim Process
N/A

Claim Process
I faxed them the claim on Dec 27 and have hard nothing from them. I called and left word, but I have still heard nothing.

Before Trip
I needed to file a claim through the same company/policy type on my previous trip and I was so pleased with the way they handled that claim I purchased the insurance again for this trip and will again for all trips in the future!

During Trip
Did not need to contact them during the trip

Claim Process
Did not need to file a claim this time.