Compare Generali Global Assistance Plans in Just A Few Simple Steps
Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
During Trip
I did not use the insurance during my trip.
Claim Process
I didn't have a claim.
During Trip
Did not need their services during the trip.
Claim Process
Did not need to make a claim.
During Trip
Did not ahve need to call
Claim Process
I had no claims
Before Trip
Phone representatives were uniformly courteous and available for answering questions
During Trip
We were obliged to cancel our trip before the departure date. We will be submitting a claim based on a medical emergency, and have yet to evaluate how the insurance carrier will perform.
Claim Process
Claim is forthcoming after all documentation is collected.
Before Trip
I had purchased evacuation insurance of a year round basis; but since I could not buy regular insurance independent of evacuation, then purchase was unnecessary.
During Trip
na
Claim Process
na
Before Trip
I didn't try to access any customer service before my trip and did not attempt to speak to a real human--just used the website.
During Trip
I had no trouble during the trip and did not need to talk to anyone.
Claim Process
no claim
During Trip
Fortunately I did not have the need to contact the insurance carrier.
During Trip
I had no need to use customer service during the trip, so these questions are not applicable.
Claim Process
No claim was made, so these questions are not applicable.
Before Trip
It took me a long time to decide to buy the insurance but the peace of mind while traveling was well worth the cost.
Claim Process
Making a big deal about5.86. More effort then its worth.
However on principal want to get the funds.