Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
I don't think I would buy Trip Insurance if you were not so helpful. Thanks!
Before Trip
Everything was fine. It was an easy purchase and the terms seemed great. I had no issues that would require claim service during the trip, so it is hard to rate some of these factors.
During Trip
Didn't need to contact them at all so can't rate these factors
Claim Process
No claims were made.
During Trip
No contact made, didn't have any situation that required it.
We are thankful for that. Good peace of mind.
During Trip
did not use
Claim Process
no claim
Before Trip
We had no problems on our trip and it was encouraging to know that we had coverage should something have happened.
Claim Process
Not applicable
Before Trip
Policy documents were emailed promptly upon purchase at squaremouth. We had no reason to interact with agents of the company, so quick receipt of the policy documentation was the extent of "customer service."
During Trip
We did not need to use customer service during the trip, fortunately.
Claim Process
We filed no claim.
Before Trip
Received timely documentation and the trip went smoothly so we had no need to utilize insurance.
Before Trip
The customer service representative answered my questions which helped me understand the policy. She was very helpful.
Before Trip
Buying the policy was quick and easy on Squaremouth.
Before Trip
I think you have a marvelous service and would not use any other means of obtaining trip insurance.
During Trip
N/A
Claim Process
N/A