Compare Generali Global Assistance Plans in Just A Few Simple Steps
Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
During Trip
wasn't, fortunately, applicable since there were no incidence for contact!
Claim Process
N/A
During Trip
I'm not sure what information I need to make a clam
Claim Process
I haven't made a claim.
Before Trip
Everything went fine. Thanks.
During Trip
Did not need to contact you during the trip.
Claim Process
Why are you giving me this screen to survey? I keyed 'NO' on the very first question, that we would not be making any claim. You survey needs a better system programmer!!!
Before Trip
Glad I called the customer service before applying on line. She really defined the different coverage that would meet my needs. Would definitely use this service again. Thank you.
During Trip
Did not need any services during the trip.
Claim Process
Did not need to make a claim
Before Trip
Customer service was very helpful in educating me about which policy was most comprehensive and least expensive for our needs.
Before Trip
Securing the insurance switch easy through the comparative quote Memphis. It was easy to select which policy what's best for me. I also believe having the trial option is important.
Before Trip
They seemed to be ok, But after my trip and when I got hurt since I didnt see a Dr over in remote area I havent recived any info or payment towards my medical expenses
During Trip
I didnt call due to being in a totally remote area
Claim Process
It has been a year and I still havent received any payment towards my claim. I sent in all the required documents and at this time they have avoided communication with me, I have called numerous times and sent many emails and still no one has talked to me or paid me anything towards my medical or lost and damaged bags.
During Trip
I did not need or use the insurance
Claim Process
I did not ned or use the insurance
Before Trip
The only interaction we had with the carrier was the transmittal of the policy.
During Trip
We had no need to contact the carrier during the trip.
Claim Process
N/A
Before Trip
Your customer service via phone was excellent.