Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
During Trip
I had no need for the insurance so I can't comment on the service during the trip
Claim Process
I had no claims so I cannot comment
During Trip
did not have any need to contact the carrier during the trip
Claim Process
claim was just submitted
Before Trip
Since medicare does not cover a person outside the U.S., it is comforting to know that there is a quick place that we can purchase some medical insurance for emergencies that may crop up unexpectedly.
During Trip
fortunately did not need to use the services
Before Trip
Squaremouth representatives were extremely knowledgeable and helpful when I had questions about different policies and called on tow different occasions. My friend was traveling to Europe the next month and recommended Squaremouth to her and she had the same experience. I would definitely use this site again.
Before Trip
A phone call before travel was informative and answered a few questions we had.
During Trip
N/A
Claim Process
N/A
During Trip
Didnt use service during my trip
Claim Process
No claim was submitted
Before Trip
Easy to buy. Good website.
During Trip
did not have to use the service
Claim Process
did not have a claims
Before Trip
Everything was very easy and very helpful. The price was very good and I look forward to using this company again of future trips
During Trip
I did not use or contact the company while on the trip
Claim Process
I have not yet sent in my claim as I just received the forms and am now in the process of filling out the paperwork. However, the phone conversation for my initial questions were handled very nicely and the claim forms were sent to my email directly, so, so far everyone has been very helpful
During Trip
since I did not have any problems, I made contact with your customer service