Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
Thanks. good to know I had it, even if I did not need to file a claim.
Before Trip
The staff at Squearmouth are well versed in the policies.
They are very helpful and cheerful and genuinely seem interested in helping their customers.
Before Trip
I've been using Squaremouth affair years and have been pleased with my experience every time. The service is very efficient and very thorough.
During Trip
I did not use the emergency help line or customer service.
Claim Process
I did not make a claim. (I'm on my iPad—did my selection of "no" not register when I responded to the email's question of whether or not I would make a claim?)
During Trip
Didn't need to use the insurance.
Before Trip
the web site was easy to use and very instructive
During Trip
did not have to use the insurance which is good right/
During Trip
Did not use the service during the trip.
During Trip
Thankfully we did not need to use our travel insurance.
Before Trip
Overall, very satisfied with support provided in decisions related to our travel insurance purchase and the coverages provided by the policy..
During Trip
We experienced no issues that would have required us to contact the carrier over the duration of our trip.
Claim Process
We made no claims against the policy we purchased but rate our experience in the research and purchase of appropriate coverages as 'highly satisfied'.
Before Trip
The website is easy to navigate and get a quote.
During Trip
Had no issues which required contacting insurer.
Claim Process
No claim filed.