Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
Loved being able to take care of this totally on the internet.
During Trip
Did not use.
Before Trip
Everything went great. Got all paper work before the trip.
During Trip
Everything went as planned had no need to contact my insurance company.
Claim Process
No claim will be registered. The airline actually made up time when we were delayed in Brussels for union problems.
Before Trip
Cut and dry transaction. I chose the policy, paid the premium, and the policy was promptly sent via email.
During Trip
N/A
Claim Process
I am in the process of filing the claim. Currently submitting to our homeowners insurance to determine amount they will cover.
During Trip
Did not use customer service
Claim Process
Did not have a claim
Before Trip
Online transaction was smooth. No direct interaction with the company was needed.
During Trip
Trip was cancelled due to an injury.
Claim Process
Claim was covered without issue. Claim form is somewhat complicated and required a second trip to physicians office. No contact with the company was needed following submission of the claim.
During Trip
No need to use insurance as everything went well on the trip. It was good peace of mind to know that help was available if needed.
During Trip
Didn't need any service during the trip
Claim Process
No claim needed
Before Trip
Great company to work with - will do so again
During Trip
Thankfully our trip went beautifully and we didn't need to use our insurance at all. But were grateful we had it!
Before Trip
Good price, good coverage.
During Trip
I did not need to use the service.
During Trip
Did not need any service