Generali Travel Insurance Reviews

During Trip
Did not use emergency hotline during the trip

Claim Process
I just submitted the claim

During Trip
Luckily, I had no need for this insurance so I had no contact with the carrier.

Before Trip
There is a large volume of fine print to read and understand.

During Trip
No service was required.

Claim Process
There was no claim.

Before Trip
I felt ample information was offered online and used that to make my decisions.

During Trip
We fortunately had no problems so had no need to contact the carrier during the trip.

During Trip
The trip was cancelled due to N/E Snow Storm

Claim Process
I received 100% of my trip's expenses back from Orbitz and CSA due to the snow storm. I did not submit a claim because All monies were refunded.

Before Trip
waiting for claim to be processed

Claim Process
waiting for settlement

Before Trip
Other than an email from the carrier with the required documentation attached, I had no communication with carrier. Difficult to rate custoemr service.

Before Trip
This is a great policy if you want piece of mind. We always acquire insurance when we go on cruises just because of medical expenses outside country, lost luggage or missed flights etc... So highly recommend this insurance.

During Trip
I really had no interaction with them since I had no problems/claims.

Claim Process
No need for claim/all went well.

During Trip
i did not use the service.it is difficult to rate when you do not use.