Compare Generali Global Assistance Plans in Just A Few Simple Steps
Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
Had no communication what so ever other than what I printed from the computer!
Before Trip
Very Easy to compare policies; easy to customize what we needed and wanted
During Trip
Did not have any contact during our trip--luckily!
Claim Process
No claim filed
Before Trip
It was great to have a back up plan, your policy was easy and simple to manuever thru, thanks for the great website and phone support.
Before Trip
Received all documents and communication in a timely manner. I/we had no problems on our trip. So everything was great.
During Trip
Had no contact with customer service during our trip as we didn't need them but I was very happy and had peace of mind that I had gotten this insurance. One I have a very very elderly Mother and two we were going on a cruise at the start of hurricane season.
Claim Process
Had no claim.
Before Trip
Everything was completed on line. No problems.
During Trip
When I called about putting in claim, was given info immediately. Forms were sent to my e-mail and whe I returned home , started process.
Claim Process
Still waiting for airline verification on delayed flight to be able to submit claim.
Before Trip
I have used this carrier before so I was able to just complete the request on line without talking to anyone.
During Trip
I did not have to contact the carrier during my trip.
Claim Process
I did not submit a claim.
During Trip
Emergency hotline was not used.
Claim Process
No claim will be made. We had a great, safe trip!
Before Trip
I did not require any additional from customer service. All information I required was available on the web site which was easy to navigate and understand
During Trip
I DID NOT REQUIRE ANY SERVICE
Claim Process
I have not received a response to my claim yet so I cannot answer this part.
During Trip
Didn't need.
Claim Process
No claim made.