Generali Travel Insurance Reviews

During Trip
We had the insurance in place, but thankfully, we did not have to use it. So, no contact with the insurance carrier during our trip, hence no comment

Before Trip
All I can speak to is the customer service while purchasing plan...helpful, informative and found a plan that fit my needs...grateful, I did not need it!!!

During Trip
Did not need the insurance during our trip.

Claim Process
Did not need to file a claim.

Before Trip
Very efficient, prompt in response. I selected this carrier is for its value and high rating.

During Trip
Since our trip went smoothly, I had no need to contact this carrier

During Trip
Did not use.

Claim Process
N/A

Before Trip
They were somewhat vague in their response to specific questions I asked about health insurance benefits.

During Trip
no contact during trip

Claim Process
claom not submitted yet. I am awaiting the forms that are being sent to me.

During Trip
did not have to use it

During Trip
I fortunately didn't have to use the emergency line or contact the carrier for customer service during our trip.

Claim Process
I did not make a claim

During Trip
We did not contact them until we returned home which was 4 days prior to our original completed vacation. We contacted them on May 16 and we received the claims form on the 17th of May.

Claim Process
We have not submitted a claim this far because we are waiting for the hospital expenses.

Before Trip
I didn't receive the documentation in the mail before leaving for my trip, so I contacted the insurance company and they sent the papers to me as an attachment to my email.