Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
I can only speak as to booking the trip ins. since I had no problems or claims. Can't rate your competency in handling claims but feel the ins. is worth the money for most travels.
During Trip
Had no problems thus no need to contact you.
Claim Process
Not applicable.
Before Trip
Fortunately I didn't need to have any significant contact with the carrier, but Squaremouth did a great job on price and service
During Trip
no need to contact
Claim Process
no need for claim
During Trip
No comment. Didn't use the service. Didn't need it!
Before Trip
Easy, straightforward process
Before Trip
Easy, reasonably priced, no hassle, no headaches!
During Trip
Since I did not encounter any medical emergencies I can only comment on how easy and economical it was to purchase my travel insurance through SquareMouth. I saved hundreds of dollars!
Claim Process
No claims...
Before Trip
Always fabulous.
During Trip
Had no need to use any of the above.
Claim Process
No claims.
During Trip
Did not use this service.
Claim Process
Did not use this service.
Before Trip
I had no direct contact with the insurance carrier, everything was handled through the Travel Agent.
During Trip
We did not have to use any service provided by the insurance carrier.
Claim Process
Did not use any of the above services.