Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
Standard procedure. Nothing unusual. I purchased extra $500,000 protection from the parking company, for 2 bucks.
During Trip
There were no emergencies or calls.
The fact, that the company was fro San Diego, was re-assuring.
Claim Process
There was no claim.
Before Trip
Service, including responding to my difficult questions, was excellent.
During Trip
We did not use any service during our trip.
Claim Process
There are no claims.
During Trip
Not used at all; no comment to make.
Claim Process
No claim made.
During Trip
Did not have to use the service.
During Trip
No service needed during trip.
Claim Process
No claim required.
Before Trip
I don't think I would buy Trip Insurance if you were not so helpful. Thanks!
Before Trip
Everything was fine. It was an easy purchase and the terms seemed great. I had no issues that would require claim service during the trip, so it is hard to rate some of these factors.
During Trip
Didn't need to contact them at all so can't rate these factors
Claim Process
No claims were made.
During Trip
No contact made, didn't have any situation that required it.
We are thankful for that. Good peace of mind.
During Trip
did not use
Claim Process
no claim
Before Trip
We had no problems on our trip and it was encouraging to know that we had coverage should something have happened.
Claim Process
Not applicable