Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
During Trip
Didn't need anything during the trip
Before Trip
As promised.
During Trip
Thankfully did not need to use.
Claim Process
Thankfully did not need to use.
During Trip
neither contacted nor was contacted
Claim Process
no claims
During Trip
Fortunately I had no need to use my policy.
Claim Process
I had no claims.
During Trip
no problems to no interaction with carrier during trip
Claim Process
no claim
Before Trip
Contact was minimal, since I just ordered the policy on line, spoke to no one, and waited for the confirmation. Nothing went wrong--that's a plus.
During Trip
Nothing occurred during the trip that would need insurance assistance. We were delighted to have the coverage--it gave us peace of mind--but didn't need it in the end. So none of these iteams apply.
Claim Process
We never needed to make a claim, so this is non-applicable.
During Trip
N/A. Did not need
Before Trip
The Squaremouth insurance was a non event and we think was reasonably priced.
During Trip
none
Before Trip
We had no problems. The price was the best and response time was excellent.
During Trip
We had no need to call the emergency hotline or ask for any service during or after the trip.
Before Trip
It was very easy!!
During Trip
Fortunately, I didn't need any customer service on my trip!
Claim Process
Didn't have to make a clain.