Generali Travel Insurance Reviews

During Trip
Did not need the coverage thank goodness

Before Trip
I reviewed all documentation on-line comparing to other companies. Chose for produces and price. Received information/confirmation immediately on-line to print and take with me.

During Trip
Thankfully I did not have to use the emergency help hotline nor contact the insurance carrier during my trip.

Claim Process
On our return we missed our second flight because our first flight was delayed. SAS covered most expenses including our overnight. I filed for one meal. I scanned the required documents and submitted the claim by e-mail. I have not received an e-mail confirmation that the claim was received and am awaiting satisfaction.

Before Trip
I didn't need to use the insurance, but I would contact this company again for future travel insurance.

During Trip
I did not need to contact this company during my trip.

Claim Process
No claim was requested.

During Trip
I didn't need any service during the trip.

Claim Process
No claim - can't really judge how well they would perform. Did get all documentation quickly.

During Trip
Didn't need any service during trip

During Trip
Fortunately we did not have any need to use customer service. Our trip went smoothly.

Claim Process
N/A

Before Trip
I received 2 different policies, and could not figure out which policy applied.

Claim Process
I have yet submitted a claim. My husband (james) suffered a stoke while onboard our ship. He spent 9 days in a hospital in the Azores and we were sent home via an air ambulance. He is currently in a rehab hospital in SC. I am in the process of gathering info for the claim.

Before Trip
I did this all online, so there was no actual customer service, but the search functions and overall experience were great.

During Trip
Did not use during the trip.

Claim Process
Did not make a claim.

During Trip
We did not need service during the trip,

Claim Process
No claim was made.