Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
did not have to use the insurance so I really don't known how they are in you put in a clame.
During Trip
did not use any of the above.
Claim Process
again did not use
During Trip
Didn't need to call.
Claim Process
There was no claim.
During Trip
Not required
Claim Process
Not required
During Trip
No transaction required during trip.
Claim Process
Claim is in process. I expect it will be handled in an expeditious manner.
Claim Process
I cannot complete this because I am waiting to make a claim with Securehorizons prior to making claim with CSA.
During Trip
N/A
During Trip
Didn't need to use customer service during our trip
Before Trip
I bought travel insurance for many years mainly for health insurance and evacuation. Sending a couple of papers and booklets do not qualifybas far as I am concerned sufficient to give me peace of mind when I travel because I do not know If I am insured or not, not having to use this coverage, thank God and Buddha, when I travelled. Seeing some fellow travellers stuggling to get help made me worry
During Trip
same as above
Claim Process
I did not have any claims this time but in April 2010, I also bught travel Insurance through the Net, probably with CVS but not re'insured with you, I had problem of getting my hotel bills paid due to the volcanic eruption in Icelend delaying my flight from Paris for one week
During Trip
I had no need to contact the insurance carrier during my trip.
Claim Process
I did not submit a claim
During Trip
No service needed.
Claim Process
No claims