Generali Travel Insurance Reviews

Before Trip
Didn't actually ever speak to anyone everything was handled over the internet so it is a little difficult to really get a sense of the customer service

During Trip
Everything went smoothly, so I had no need to make use of your services. Nevertheless, I was happy knowing I had the policy in place.

During Trip
Fortunately we did not need to use our policy during our trip, but we felt secure knowing we had it.

During Trip
We did not use the service during our trip. We had peace of mind that we were covered.

Claim Process
N/A

Before Trip
did not need any service, all documents were sent timley via e-mail

During Trip
no need to use

Claim Process
No claim filed, But felt security while waiting for our buss at 7:00 am to take us to the train at 9:30 amto take us to our plane !2:30 Pm the next day , knowing if somehow any one of the carriers was delayed we had the travel protection plan as a back up.

During Trip
Did not use any services during the trip

Claim Process
Did not make a claim. The need for the insurance was slim; however, I felt it might be needed due to age and circumstances. It would be nice if costs were a bit lower.

During Trip
No contact was necessary

Before Trip
Will buy travel insurance fro this carrier again

Before Trip
Did not contact the carrier

During Trip
N/A

Claim Process
N/A

During Trip
Did not have any contact during the trip