Generali Travel Insurance Reviews

Claim Process
Still working on gathering all information to submit the claim. Not an easy process because of the airlines slow response.

During Trip
not applicable

Claim Process
not applicable

During Trip
I called the Emergency number from overseas but didn't realise I needed to make it a collect call so i ended up paying $35 for the call. The brochure said 'this is the collect call number'. My mistake.

Before Trip
good protection in hope you never need it.

During Trip
did not use

Before Trip
The website is a little confusing if you are more than one traveler. I had to call to straighten out the cost. However, when I did call, everyone was wonderful.

During Trip
I had no need to contact anyone during the trip.

Claim Process
No claim

Before Trip
I didn't need any customer svc. before we left so I selected "5" b/c I didnt have problems with it...

During Trip
I didnt need to use any of these so I dont have any real life rating to give you..I guess you were fine during our trip but we didnt have to use you ! (which is great, by the way)

Before Trip
It was easy to purchase travel insurance on-line. I was sent my policy and the price was resonable.

During Trip
The only issue we has was a strike that delayed our getting on the cruise ship by 1 day, which is not covered under the travel insureance

Before Trip
This is the second time I used Squermouth, very pleased with service and prices . Have not had a clame yet

During Trip
Did not have to use it

Before Trip
Have used CSA before through recommendations.

During Trip
Our plane relanded at home outbound airport due to mechanical difficulties and I immediately called CSA, who had forms in the mail to us by the time we returned. They also tried to find us another flight.

Claim Process
don't have results yet