Generali Travel Insurance Reviews

Before Trip
There was no customer service - everything was completed via the web site

Before Trip
Having the insurance well in advance of the trip gave me peace of mind.

During Trip
Did not need to file a claim

Claim Process
Did not file a claim

During Trip
Didnt contact carrier during trip

Claim Process
Will file claim for trip delay as soon as I round up all receipts

During Trip
did not use any customer service

Claim Process
no claims

Claim Process
I had to wait for my primary coverage to process the original claim. That is why I filed two months after the trip. I notified the CSA of the process on March 19th.
They were very professional and understanding.

During Trip
Didn't need assistance. No problems insurance was applicable to.

Claim Process
no claim made

Before Trip
I actually never received any documentation but they were fine on the phone

During Trip
My trip got cancelled due to the volcano

Claim Process
I actually have all the paperwork to submit the claim on my desk and am waiting for one more piece of documentation from the workshop I was scheduled to attend.

During Trip
we did not require any help

Claim Process
No Claim made

During Trip
did not use

Claim Process
no claims

Before Trip
We did not realize that we had to print the policy rather than have it arrive by mail, as it had in the past. It was not particularly clear that we needed to print it.