Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
Although I don't believe I ever interacted with a live representative ( although the opportunity was always available), the site is set up so well that it is easy to find all the information one needs.
During Trip
Not needed during the trip.
Claim Process
I had no claim.
Before Trip
documentation answered all my questions, so no reason to contact cutomer service
Before Trip
I found the information straightforward and easy to understand.
During Trip
I did not need to use customer service or the insurance carrier during my trip.
Claim Process
I am not submitting a claim.
During Trip
Not applicable
During Trip
did not need any service, thank the goddess
Before Trip
A great resource. Very fast. So glad we didn't need it.
During Trip
Never used.
During Trip
since I didn't have to use the insurance,i don't know how good they are.But I will definitly use squaremouth again,i rely like the service you are providing by getting the best quote and will make sure the client are helped if they have a claim
Before Trip
Set up quickly and exactly what I wanted. Additional medical protection should we need it.
Before Trip
Every thing went smoothly.