Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
Before Trip
Quick and easy without any complications
During Trip
Did not need the insurance
Before Trip
Very professional and informative which quickly enabled me to finalize my insurance choice.
During Trip
No contact with insurance carrier
Before Trip
As in the past, Chris was extremely informative, personable and helpful.
During Trip
N/A as I didn't use the service
Claim Process
N/A
During Trip
Not used but glad to know it was available!
Claim Process
No claim needed.
Before Trip
nNo difficuties
During Trip
Had no reason to use insurance
Before Trip
Although we didn't have any need for insurance, it gave us a peace of mind in case we did.
Before Trip
Everything was handled in a timely, accurate manner.
During Trip
I cannot answer questions 1 or 3, since neither applies.
Claim Process
This was a wonderful trip in every way- pre arrangements, cruise, and return, so no claim was ever considered.
During Trip
Had no contact with customer service during trip.
Claim Process
Had no claim.
Before Trip
It took a little longer than I anticipated to receive our travel insurance cards.
During Trip
I did not use the insurance or any service while on the trip.