Generali Travel Insurance Reviews

I have used this company before and it has been a great experience both times. I find it to be affordable, reputable, and fair in handling claims. I will continue to use you for future travel coverage.

I’ve tried to contact Generali on at least two or three occasions only to communicate with a bot and continually told to file online, which I found very difficult and confusing. We had an unfortunate death in the family and had to return early. We ended up flying back to the United States on a different airline, had to stay at a hotel in Nice, and despite the early return date did not get any accommodations for our rental car.

The only experience Ive had w Generali is making my balance payment for each trip taken. Honestly, I keep my fingers crossed that I won’t have to make ‘a claim’ …. This insurance is a huge expense and I dread having to follow up w a claim. Inevitably, I fear the occurrence I may call about will
be deemed ‘ not qualified’. Perhaps I’m somewhat cynical re: insurance in general, blessed that I haven’t had reason to make claims but if I added up the costs to me during my life time. …..

Quick and easy

The claim was handled promptly and professionally and was paid quickly.

There was some confusion about my hotel's cancellation policy and it seemed so unusual, SquareMouth reps were not sure what would be covered under the policy, and they recommended that I contact Gererali directly. I did, and the Gererali folks were very patient and knowledgeable, and they were able to assure me that the policy would cover all of the possible hotel cancellation fees. So I bought the policy. Luckily I didn't need to cancel and all was well.

Easy electronic filing process and approved for payment in less than 24 hours.

So surprised and pleased with the claim process and assistance. Straightforward and timely.

Filing the claim online was very easy. They clearly explained which documents were needed to file the claim. Response occurred promptly the following day after filing the claim. No further documents were needed, and my claim was accepted. Payment for the claim was deposited directly into my checking account just a few days later.