Generali Travel Insurance Reviews

Seamless! Once the basic formation was provided, the rest went very smoothly. Clear and concise.

Although I did not file a claim, I did call with a question. Customer service was pleasant, helpful, and competent. Purchase on Squaremouth could not be easier.

The purchase of the policy was seamless and Customer Service explained what the policy would cover cancellations due to illness, which was a concern, but didn't happen.

I got very sick with a high fever with cough and shortness of breath and took multiple Covid tests which were negative and definitely had severe flu-like symptoms since it came on so quickly. I was too sick to leave my hotel room and my partner was taking care of me as best he could as he was sick himself. The representative I spoke to from the company was kind and responsive and sent me a claim form which I haven't felt well enough to submit yet and expect that to be forthcoming shortly and just got back to my home in New Jersey late last night

It was Ok.

Representative was very helpful accomodating and courteous. I get the help I need Thank you

Once claim was submitted it was review and approved very fast

The documents provided did not state that COVID is covered., It took 3 phone calls to get the document I needed for travel to Jordan

I purchased primary medical insurance for an overseas trip and had to file a fairly minor medical claim that included doctor visits as well as prescription medicines. It took Generali 30 days to review the claim and ask for clarification on certain points; we went back and forth for another 2 weeks while I provided them with more information (including CC statements to show currency in dollars that I spent) on the claims portal. They then notified me that they approved the claim and I got a check within the week. Overall I'm very pleased with how straightforward the process was and would definitely buy insurance from them again.

First of all the connection was absolutely horrendous. I could hardly hear the representatives I spoke with. Third time was kind of the charm, the gentleman I ended up speaking with was somewhat audible. If anyone asks me about the value of this insurance, I would tell them to might as well flush the money down the drain.