Generali Travel Insurance Reviews

Thanks for choosing Generali Pamela! We know you have options when it comes to travel insurance but are pleased you chose to have Generali, one of the largest insurance companies in the world, to back your trip.

Hello Thomas. Thank you for your feedback. We are sorry to hear about your negative experience with our claims process. We take customer service and the claims review process very seriously. One of our dedicated customer service team members will be reaching out to you to offer further assistance with the claims process. Thank you for your patience.

Thanks for choosing Generali Carol! We know you have options when it comes to travel insurance but are pleased you chose to have Generali, one of the largest insurance companies in the world, to back your trip.

Thanks for choosing Generali Delores! We know you have options when it comes to travel insurance but are pleased you chose to have Generali, one of the largest insurance companies in the world, to back your trips.

Hello Dale. Thank you for your feedback. We're sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. You will be contacted by a dedicated team member with additional details regarding your claim status. If you have any further questions, please reach out to us at (800) 348-9505 or via email claims@generalitravelinsurance.com.

Hello Barbara. We are sorry to hear about your negative experience and the circumstances surrounding filing a claim, and not being able to speak with a live agent. One of our dedicated customer service team members is going to reach out to directly at the phone number we have associated with your policy to walk you through next steps. Thank you for your feedback, your patience, and your business. If you have additional questions or concerns in the meantime, please reach out to us at (800) 348-9505 or via email at customerservice@generalitravelinsurance.com.

Thanks for your feedback Susan. The calculated cost depends on a variety of factors including days to departure. We thank you for choosing Generali to back your trip!

Hello Joseph. Thank you for your feedback. We will share it with our Customer Service Team. Thanks for choosing Generali!

Thank you for sharing your feedback Michael. We have your claim in our system. Our goal is to process claims within 30 days from the time that they're received, however, some cases can take longer to resolve. One of our dedicated claims team members will be in contact with you to provide your claim status and let you know if additional documentation is needed to process your claim. Thank you for your patience with this matter. In the meantime if you have any additional questions or concerns, please contact us via phone 800-348-9505 or email, claims@generalitravelinsurance.com

Thank you for sharing your feedback Larry. We have your claim in our system. We are sorry for not meeting your expectations and for the poor experience around our customer service. Our goal is to process claims within 30 days from the time that they're received, however, some cases can take longer to resolve. One of our dedicated claims team members will be in contact with you to provide your claim status. Thank you for your patience with this matter. In the meantime if you have any additional questions or concerns, please contact us via phone 800-348-9505 or email, claims@generalitravelinsurance.com