IMG Travel Insurance Reviews

I bought the policy because it covered preexsiting conditions.

There wasn't much pre-departure interaction before travel. I bought the insurance 6 months prior to traveling.

I got sick on the cruise and quarantined and a $400 medical bill. Can I submit a claim for this?

Purchasing travel insurance through Square Mouth was easy and user-friendly. I have no complaints about the process.

I canceled my policy before my trip and obtained a refund because the contract says that Squaremouth discriminates against people with HIV. I then purchased a policy from a competitor. Squaremouth’s procedure for obtaining a refund was awkward.

I cannot give a meaningful review until my claim has been processed.

Due to a work conflict I had to change my dates of travel (and my policy)...it was no problem and I really appreciated it. I love the peace of mind that this travel insurance provides, especially the medical coverage when I'm out of my insurance network.

it was done professionally and easily. would use them again. it was not necessary to file a claim so can't comment on how that might have gone. thank you.

I recommend it to all those that travel out of the country without insurance, which are the majority.

WHEN SIGNING UP FOR THE POLICY THE PERSON I TALKED TO WAS VERY HELPFUL. UPON RETURN FROM MY TRIP TO NEW ZEALAND (MARCH 9TH)
I CONTACTED YOUR COMPANY BY PHONE REGARDING A CLAIM I WILL BE FILING FROM THE HOSPITAL (I WAS EXPERIENCING SYMPTOMS OF A HEART ATTACK). THE PERSON I SPOKE TO INSTRUCTED ME TO FILE MY CLAIM ON LINE. UPON RECEIPT OF A BILL I WILL PROCEED TO DO SO. IF YOU WISH TO TALK TO ME REGARDING THIS CLAIM I CAN BE REACHED AT 818-366-1818.

ANY FUTURE TRIPS I TAKE I WILL CERTAINLY USE YOUR COMPANY TO COVER MY TRAVEL INSURANCE NEEDS.

I spoke with Chetura from Customer Service who walked me through How to File a Claim. She answered all my question regarding my claim. She is very professional and knowledgeable at her job. She should be commended. Currently I am waiting for proper documents then I will contact Chetura and submit my claim.

Thank you
Richard Gervais